Privacy Policy

This Privacy Policy explains how Wild Casino, as presented on weldcasino.com, collects, uses, discloses and protects personal data relating to visitors and players from the United Kingdom and other locations. It applies to anyone who visits our website, creates an account, participates in games, uses promotions, or communicates with our support team.

The Policy is designed to comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018, and to align with relevant international standards used in the online gambling industry. It should be read together with our Terms and Conditions, Bonus Rules and Responsible Gaming information available on weldcasino.com.

This Privacy Policy is effective from 1 January 2026 and will remain in force until replaced or updated. By using Wild Casino on weldcasino.com after this date, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

Observe: Wild Casino is a localized presentation of the Wild Casino brand for players accessing weldcasino.com from the UK and other regions. The service is operated from Panama under an offshore online gambling licence issued by the Panama Gaming Control Board (Junta de Control de Juegos). The brand is part of a wider operational and affiliate group commonly known as "Commission.bz", with associated sister brands, but without a publicly specified owning legal entity name in the materials available to you.

Expand: For the purposes of UK GDPR, the data controller is the Panama-based private company that operates weldcasino.com and the Wild Casino brand (the "Operator"). While its exact corporate name, registered office address, and registration numbers are not specified in the information available to us, the Operator is responsible for deciding how and why your data is processed when you use Wild Casino. The Operator uses weldcasino.com as the official website and provides rules, bonus terms and responsible gaming pages at:

https://weldcasino.com/rules
https://weldcasino.com/promotions/rules
https://weldcasino.com/responsible-gaming

Reflect: For all privacy and data protection matters you can contact our data protection contact point (performing the role of Data Protection Officer function) at:

Email: cs@weldcasino.com (support and responsible gaming, including data protection requests and self-exclusion)
Website: https://weldcasino.com

If additional corporate details (such as the full company name, legal address or registration numbers) are required to exercise your rights, you may request them via the above email and we will provide all information we are legally obliged to disclose.

What Personal Data We Collect

Observe: When you visit or use Wild Casino on weldcasino.com we collect several categories of personal and technical data to provide a compliant gambling service, to meet legal requirements and to protect our platform from abuse and fraud.

Identification and Contact Data

Account details: full name, username, password (stored in hashed form), date of birth, country of residence and preferred language.
Contact details: email address (for example the address you use when contacting cs@weldcasino.com), telephone number where provided, and any contact preferences you select.
Verification (KYC) data: copies or details of identification documents (e.g., passport, ID card, driving licence), proof of address (utility bill, bank statement) and other documents requested under KYC/AML rules.

Technical and Usage Data

Technical identifiers: IP address, device identifiers, operating system, browser type, language settings, approximate location derived from IP (country/region), and time zone.
Log data: login timestamps, session duration, pages viewed, clicked links, referring URLs, error logs and other diagnostic information.
Cookies and similar technologies: unique cookie IDs, session tokens, analytics tags, advertising identifiers and other online identifiers, as described in the Cookies section below.

Payment and Financial Data

Transaction data: deposits, wagers, wins, losses, withdrawals, bonuses claimed, payment method used and currency.
Payment instrument data: limited card or account details (such as masked card numbers or payment wallet IDs) processed through our payment partners. Full card data is handled by PCI-compliant processors where applicable and is not stored by us in plain form.

Behavioural and Profile Data

Gaming activity: game selections, bet sizes, session length, betting history, game results and promotion participation.
Interaction data: clicks, navigation paths, responsiveness to bonus offers, and engagement with marketing communications.
Responsible gaming data: self-exclusion requests (for example via cs@weldcasino.com), manual limits you ask us to record, and information you choose to share about gambling-related harm.

Reflect: We collect only the data that is necessary for clearly defined purposes: to operate an online casino service, fulfil contractual and legal obligations, and enhance security and user experience. Where we ask for optional data, you are free to decline without affecting your ability to use the core services, although some features or promotions may then be unavailable.

Legal Basis for Processing

Observe: We rely on specific legal grounds under UK GDPR to process your personal data when you use Wild Casino on weldcasino.com. Each category of processing is tied to one or more lawful bases.

Performance of a contract (Article 6(1)(b) UK GDPR): We process identification, contact, technical, payment and behavioural data as necessary to create and manage your account, verify your age and eligibility, provide casino games, credit and settle bets, process deposits and withdrawals, issue promotions and bonuses, and provide customer support.
Compliance with legal obligations (Article 6(1)(c)): As a licensed Panama-based operator serving UK players in an offshore (Non-GamStop) context, we must comply with anti-money laundering (AML), counter-terrorist financing, fraud prevention, taxation and accounting rules in relevant jurisdictions. This requires us to retain KYC documents, transaction logs and verification records, and to perform checks against sanctions lists or other official databases.
Legitimate interests (Article 6(1)(f)): We process technical data, behavioural data and some identification data to secure our systems, prevent abuse and fraud, detect bonus misuse or collusion, enforce our rules, perform basic analytics to improve services, and tailor non-intrusive offers. We carefully balance these interests against your rights and expectations, and you can object to certain processing based on legitimate interests.
Consent (Article 6(1)(a)): We rely on your explicit consent for specific activities such as sending direct electronic marketing communications where required by law, or using non-essential cookies for advertising and advanced analytics. You can withdraw your consent at any time via account settings (where available), email to cs@weldcasino.com, or by using "unsubscribe" links in marketing emails.
Protection of vital interests and legal claims (Articles 6(1)(d) and 6(1)(f)): In rare situations, we may process data to protect a player or another person from serious harm (e.g., evident gambling-related harm you disclose) or to establish, exercise or defend legal claims in disputes, investigations or regulatory proceedings.

Reflect: Where the same data is used for multiple purposes, we ensure that at least one valid legal basis applies to each purpose and that we do not use your data in ways that are incompatible with the purposes for which it was originally collected.

Purpose of Processing

Observe: We use your personal data for clearly defined and limited purposes related to the operation of Wild Casino and weldcasino.com.

Service provision: to register and manage your account, verify your age and identity, enable you to deposit, wager and withdraw, and operate our casino games and promotions.
Customer support: to respond to enquiries, complaints and responsible gaming requests sent to cs@weldcasino.com or other support channels.
Compliance and risk management: to carry out AML/KYC checks, transaction monitoring, sanctions screening and other legally required controls, including for UK players using a Panama-licensed offshore service.
Fraud and abuse prevention: to detect and prevent fraudulent payments, account takeover, collusion, bonus abuse, automated bot play and other misuse of our services.
Analytics and service improvement: to analyse platform performance, game popularity, website usage patterns and technical issues, and to improve user experience and product offerings.
Marketing and personalisation: to send permitted marketing communications, tailor promotions and bonuses, and show more relevant content, subject to your consent or lawful legitimate interests.
Security and integrity: to protect the confidentiality, integrity and availability of systems, to manage incidents and to perform audits and investigations.

Reflect: We do not sell your personal data to third parties. Any data sharing is limited to the categories of recipients and purposes described in this Policy.

Disclosure & Sharing

Observe: To provide Wild Casino on weldcasino.com and meet our legal and contractual obligations, we share your data with carefully selected third parties under strict safeguards.

Payment partners: banks, card schemes, payment processors, e-wallet providers and other financial institutions that process deposits and withdrawals. They receive information necessary to complete transactions and perform their own legal checks.
Technical and hosting providers: data centre providers, content delivery networks, security and DDoS protection services, customer support tools, email and SMS delivery providers and analytics services that support website operation.
Game providers and platform partners: third-party game studios and platform providers that host or deliver specific games, to the extent necessary for game operation, fairness audits and technical support.
Professional advisors: lawyers, auditors, compliance consultants and other professionals who assist us in operating a compliant, offshore casino platform.
Regulators and authorities: the Panama Gaming Control Board and other competent authorities or law enforcement agencies when we are legally required to report or respond to lawful requests, including in connection with AML/CTF, fraud, taxation or sanctions compliance.
Affiliates and advertising networks: marketing partners and affiliate networks who promote weldcasino.com, where permitted by law and, where required, based on your consent (for example, cookies or click-tracking IDs used to attribute marketing traffic).
Corporate transactions: potential or actual buyers, investors or other third parties in connection with a merger, acquisition, reorganisation or similar corporate event, subject to confidentiality safeguards.

Reflect: All third parties that process personal data on our behalf are bound by contractual obligations (data processing agreements) to protect your data, use it only for specified purposes and implement appropriate security measures.

International Transfers

Observe: Wild Casino is operated on weldcasino.com by an offshore entity based in Panama and may use infrastructure and service providers located in various countries, including outside the United Kingdom and the European Economic Area (EEA).

Transfers to Panama: Your data is routinely transferred to and processed in Panama, where the Operator is established and licensed by the Panama Gaming Control Board.
Transfers to other countries: Depending on the providers used, your data may be transferred to other jurisdictions such as the United States or other countries where hosting, payment processing, customer support or analytics services are located.

Expand: When we transfer personal data from the UK to countries that are not subject to an adequacy decision, we implement appropriate safeguards such as:

Standard Contractual Clauses (SCCs) approved by the European Commission, as adapted for UK use by the Information Commissioner's Office (ICO) or the UK's International Data Transfer Addendum (IDTA);
Data Processing Agreements imposing confidentiality, security and limited purpose obligations on recipients;
Technical measures such as encryption, access controls and data minimisation to reduce risk associated with third-country access.

Reflect: While Panama and some other jurisdictions where data may be processed do not provide the same level of data protection as UK law, we take steps to ensure that your rights remain protected and that transfers comply with UK GDPR requirements. You may contact cs@weldcasino.com for more information about applicable transfer safeguards.

Data Retention

Observe: We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, accounting and reporting obligations relevant to a Panama-licensed casino serving UK and other players.

Account and identification data: retained for the lifetime of your account and generally for up to 5 years after account closure, to comply with AML/CTF obligations, to handle disputes and to meet regulatory record-keeping requirements.
Transaction and gaming data: records of deposits, withdrawals, wagers, wins and losses are retained for at least 5 years from the date of the last transaction or account closure, and longer where required by applicable law or to resolve ongoing disputes.
KYC and verification documents: retained for a period consistent with AML requirements (normally up to 5 years after the end of the customer relationship) unless a longer retention period is legally required.
Marketing data: retained until you withdraw your consent or object to processing, or for up to 2 years after your last interaction with weldcasino.com, whichever occurs first, unless a longer retention is justified for compliance purposes.
Technical logs and security data: retained for shorter periods, typically from a few days up to 24 months, depending on the sensitivity and necessity of the data for security, fraud detection and troubleshooting.

Reflect: When data is no longer needed, we either securely delete or irreversibly anonymise it. Where deletion is not immediately possible due to technical or legal constraints, we will restrict processing and store the data securely until deletion becomes feasible.

Your Rights

Observe: As a user of Wild Casino on weldcasino.com, you benefit from rights under UK GDPR and, where relevant, we align our practices with similar protections recognised in other data protection regimes, including the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

GDPR and Aligned Rights

Right of access: to obtain confirmation whether we process your personal data and to receive a copy, together with information about how it is used.
Right to rectification: to have inaccurate or incomplete data corrected or updated.
Right to erasure ("right to be forgotten"): to request deletion of your personal data where it is no longer necessary, where you withdraw consent (and no other legal basis applies), or where you successfully object to processing. Legal retention obligations may limit immediate deletion of some records.
Right to restriction of processing: to ask us to limit processing of your data in certain circumstances, for example while we verify accuracy or assess an objection.
Right to object: to certain processing based on legitimate interests, including profiling, and to direct marketing at any time.
Right to data portability: to receive personal data you provided to us in a structured, commonly used and machine-readable format and to transmit it to another controller where technically feasible.
Consent withdrawal: where processing is based on your consent (for example, some marketing or cookies), you may withdraw consent at any time without affecting processing carried out before withdrawal.

Alignment with Mexican ARCO Rights

Access, Rectification, Cancellation, Opposition (ARCO): our procedures are designed to mirror ARCO rights recognised under Mexican law, even though weldcasino.com is not specifically targeted at Mexican residents. This means you can request access, correction, deletion (cancellation) and object to certain uses of your data using the same mechanisms described below.

How to Exercise Your Rights

Submission: send your request to cs@weldcasino.com with sufficient information to identify your account (such as username, registered email, and country of residence).
Verification: we may ask you to provide additional information or documentation to confirm your identity, particularly for access, erasure and portability requests.
Timeframe: we aim to respond within one month (30 days) of receiving a complete request. Complex or multiple requests may be extended by up to two further months, in which case we will notify you.
Cost: requests are handled free of charge. We may charge a reasonable fee or refuse to act only where requests are manifestly unfounded or excessive, in line with UK GDPR and comparable international standards.

Reflect: Some rights are subject to limitations, especially where processing is necessary to comply with legal obligations (for example, AML retention) or for the establishment, exercise or defence of legal claims. We will always explain the reasons where we cannot fully comply with your request.

Cookies & Tracking Technologies

Observe: weldcasino.com uses cookies and similar technologies to provide core functionality, enhance user experience, perform analytics and support marketing activities in connection with Wild Casino.

Types of Cookies

Strictly necessary (session) cookies: essential for the operation of the site, enabling functions such as logging in, maintaining your session, processing bets, and securing the platform. These cookies are usually session-based and expire when you close your browser.
Functional (persistent) cookies: used to remember your preferences, such as language settings, saved login preferences (where chosen), and display options. These remain on your device for a longer period or until deleted.
Analytics cookies: first- and third-party cookies that help us understand how users interact with weldcasino.com, including pages viewed, time spent and general usage trends. Data is typically aggregated and used to improve site performance and usability.
Advertising and affiliate cookies: third-party cookies or tracking technologies used to measure the effectiveness of marketing campaigns, attribute affiliate traffic and, where allowed, to deliver more relevant promotions. These operate only where legally permitted and, where required, with your consent.

Managing Cookies

Browser settings: you can configure your browser to refuse all or some cookies, or to alert you when websites set or access cookies. Blocking strictly necessary cookies may cause parts of the site to malfunction.
On-site controls: where available, you can adjust your cookie preferences using the cookie banner or internal settings panel on weldcasino.com to accept or reject categories of non-essential cookies.
Third-party opt-outs: for some analytics and advertising services, additional opt-out mechanisms may be offered by the service provider.

Reflect: By continuing to use Wild Casino on weldcasino.com after managing your cookie settings, you acknowledge that you understand how we use cookies and similar technologies as described in this section.

Data Security

Observe: We take the security of your personal data seriously and implement technical and organisational measures consistent with industry practice for online gambling operators.

Encryption in transit and at rest: data transmitted between your browser and weldcasino.com is protected using TLS 1.2 or higher, and sensitive data is encrypted or otherwise protected when stored.
Access controls: access to personal data is restricted to authorised personnel on a need-to-know basis, subject to role-based permissions and confidentiality obligations.
Authentication and account security: systems are designed to support strong authentication processes, and additional measures may be used internally to protect high-privilege accounts.
Network and application security: firewalls, intrusion detection and prevention systems, DDoS protection and regular security patching are used to protect infrastructure.
Monitoring and audits: security logs are monitored, and periodic internal reviews and third-party assessments may be conducted to evaluate controls against recognised standards such as ISO/IEC 27001 and SOC 2, where applicable.
Staff training: employees and contractors with access to personal data receive training on data protection obligations, secure handling of information and responsible gaming considerations.
Incident response: we maintain procedures to detect, investigate and respond to suspected personal data breaches. Where required by law, affected users and relevant authorities (such as the UK Information Commissioner's Office) will be notified without undue delay.

Reflect: While no online system can be guaranteed to be 100% secure, we continuously assess and improve our security measures to protect the confidentiality, integrity and availability of data processed through Wild Casino and weldcasino.com.

Complaints & Contacts

Observe: We encourage you to contact us first if you have any questions, concerns or complaints about how we handle your personal data when you use Wild Casino on weldcasino.com.

Internal Complaint Procedure

Step 1 - Contact us: send an email to cs@weldcasino.com with a clear description of your issue, including relevant account details and supporting information.
Step 2 - Acknowledgement: we will acknowledge receipt of your complaint as soon as reasonably practicable and typically within a few working days.
Step 3 - Investigation: your complaint will be reviewed by an appropriate team member or by our data protection contact point. We may request additional information if necessary to investigate.
Step 4 - Response: we aim to provide a substantive reply within 30 days of receiving a complete complaint. If we cannot meet this timeframe due to complexity, we will inform you and provide an updated timeline.
Step 5 - Escalation within the Operator: if you are not satisfied with the initial response, you may request a further review, which may be handled by a more senior member of staff or the designated data protection contact.

Escalation to Supervisory Authorities

UK Information Commissioner's Office (ICO): If you are located in the UK and believe that your data protection rights have been infringed, you have the right to lodge a complaint with the ICO:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom
https://ico.org.uk
Mexican Data Protection Authority (INAI): Where relevant and for alignment with Mexican privacy standards, you may also seek guidance or lodge a complaint with:
Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI)
https://www.inai.org.mx
Other supervisory authorities: if you are located in another country, you may have the right to complain to your local data protection authority in addition to, or instead of, the above.

Reflect: Using our internal complaint channels does not affect your right to approach a supervisory authority. However, we encourage you to contact us first so that we can attempt to resolve the issue directly and promptly.

Updates

Observe: We may update this Privacy Policy from time to time to reflect changes in our processing activities, legal requirements, regulatory guidance or technical developments affecting Wild Casino and weldcasino.com.

Notification methods: material changes will be communicated through prominent notices on the website (such as banners or pop-ups), updates in your account dashboard (where available), and/or email notifications to the address registered with your account.
Advance notice: where changes materially affect your rights or how we use your data, we will, where reasonably practicable, provide at least 30 days' advance notice before the new Policy takes effect.
User options: if you do not agree with the updated Policy, you may choose to close your account and stop using Wild Casino on weldcasino.com. Continued use after the effective date of the updated Policy will be deemed acceptance of the changes.
Version control: we indicate the date of the latest update at the end of this document and may maintain a brief changelog summarising material amendments (for example, new categories of data collected, new purposes or updated contact details).

Reflect: The current version of this Privacy Policy is: Last updated: January 2026. You should review this Policy periodically to stay informed about how we process and protect your personal data.